Shipping policy

SHIPPING POLICY

Last Updated: [Insert Date]

This Shipping Policy applies to all orders placed with Outsider Lifestyle (“we,” “us,” “our”). By placing an order, you agree to the terms below. Read it carefully — we keep it clear.

1. Processing Time

All orders are processed within [2-4] business days, excluding weekends and holidays.

Processing time is not shipping time. Orders do not move instantly — quality control and packing take time.

During high-volume drops, promotions, or holidays, processing times may increase. We do not rush production at the expense of quality.

2. Shipping Methods & Rates

Shipping rates and available options are calculated at checkout.

We reserve the right to:

  • Choose the most efficient carrier

  • Combine shipments when applicable

  • Adjust shipping methods if necessary

Once your order leaves our hands, the carrier is responsible for delivery.

3. Delivery Estimates

Delivery times are estimates only and not guaranteed.

Delays caused by:

  • Carriers

  • Weather

  • Customs (for international orders)

  • Incorrect addresses

are outside our control and not grounds for refunds.

4. Tracking

Tracking information will be sent to the email provided at checkout once your order ships.

If tracking shows “Delivered,” the package is considered complete. We are not responsible for theft or loss after delivery.

5. Address Accuracy

You are responsible for entering the correct shipping address.

If an order is returned due to an incorrect or incomplete address:

  • You are responsible for reshipping costs

  • No refunds will be issued

Double-check your details before placing an order.

6. Lost, Stolen, or Damaged Packages

Once a package is in the carrier’s possession, Outsider Lifestyle is not liable for lost, stolen, or damaged packages.

If an issue occurs:

  • Contact the carrier directly

  • File a claim with them using your tracking number

We will assist when possible but are not responsible for carrier errors.

7. International Shipping

International customers are responsible for:

  • Customs fees

  • Duties

  • Taxes

  • Import charges

We do not control these fees and do not issue refunds for refused or unclaimed international shipments.

8. Preorders & Limited Drops

Preorder and limited-release items ship on or around the stated ship date.

Shipping timelines for these items are estimates and may change. By purchasing preorder or drop items, you acknowledge and accept possible delays.

9. No Shipping Refunds

Shipping fees are non-refundable.

Delays, missed delivery windows, or carrier issues do not qualify for shipping refunds.

10. Policy Updates

We reserve the right to update this Shipping Policy at any time. Continued use of our site means you accept any changes.

11. Contact

Questions about shipping can be sent to:

Outsider Lifestyle
Email: outsiderlifestyle4@gmail.com
Website:outsiderlifestyle